frequently asked questions
Is there really no cost to install a vending machine?
No, installation is completely free. We provide the machine, deliver it, install it, and stock it at no cost to your business. All you need to do is connect the machine to a standard mains electricity supply.
What are the benefits of having a vending machine for our business?
A vending machine provides instant convenience for your staff and visitors by offering easy access to snacks and drinks without needing to leave the premises. It saves time during busy days, reduces the need for off-site breaks, and enhances the overall experience for anyone using your space, all with zero cost or management required from you.
Who stocks and maintains the vending machine?
We do. Our team takes care of all restocking and maintenance, so you don’t have to worry about anything. We monitor stock levels in real time and refill as needed, keeping your machine full and functional.
What kind of products can go in the vending machine?
We offer a wide selection of snacks and drinks, including popular favourites and healthier options. We’ll work with you to create a product mix that suits your staff and visitors.
Are your vending machines fully insured?
Yes, all of our vending machines are fully insured. This means you're protected from any liability related to the machine, including damage, theft, or accidents - giving you complete peace of mind at no extra cost.
Do we have to sign a long-term contract?
No, we aim to keep things flexible and straightforward. We'll discuss the best arrangement for your business during the initial site visit with no hidden fees or long-term tie-ins unless requested.
What power supply is needed for the machine?
Our machines require a standard mains electricity connection, just plug it in like any other appliance.
How quickly can we get a machine installed?
Once we’ve completed the site visit and agreed on your product selection, installation is typically done within four weeks. We aim to make the process quick and disruption-free.
What happens if the machine breaks down or there's an issue?
We have a local support team on hand to respond quickly to any issues. Whether it's a technical fault or a service request, we’ll resolve it as quickly as we can.
Can we request specific products or brands?
Absolutely. We're happy to try to include specific items based on your team's preferences. Just let us know during the selection process and we’ll do our best to accommodate.